We are taking every necessary precaution to keep you safe. Some of those precautions include:
The casino including slot machines will be cleaned extensively and frequently throughout the day.
Hand sanitizing stations available throughout the property.
Guests under 21 are allowed in the Lodge and restaurants. No guests under 21 are allowed on the casino floor. Guests 3 and older must wear masks at the facility.
We are happy to announce that all slot machines are now on and available to play! Chairs will continue to be spaced out to conform to social distancing guidelines. Guests can choose from any available machine to use while still maintaining distance to other guests. We ask that our guests be courteous to each other and abide by these social distancing guidelines.
Table games will not be open at this time.
The buffet will remain closed. Dine-in service at Feast of the Rock and Hunters Club will be available with reduced seating capacity. Reservations are strongly encouraged for dining in. Take out will be available from both restaurants.
The Lodge is open for guests. The pool with a 129-foot water slide, hot tub, small kids’ splash area, fitness room, guest laundry and arcade are temporarily closed.
Guests will be able to order drinks at the bar but seating will be limited and spaced to allow for 6-foot distancing.
Masks are required to be worn at all times inside Prairie Knights Casino.
Guests will be asked to sign-in when entering the casino.
Upon arrival the temperature of each guest will be checked with a noninvasive thermometer. No guest or employee with a temperature above 100 degrees will be allowed to enter.
Our bus program is suspended until further notice.
Expected social distancing guidelines will be posted for guests to follow, including:
Not Feeling Well? If you have a cough or fever, you should NOT enter this facility.
Practice Social Distancing. Always stay at least 6 feet apart from anyone outside of your group.
Wash your hands often. Wash your hands with soap and water for at least 20 seconds.
Limit Unnecessary Contact. Refrain from touch others. This includes hugging and shaking hands.
Sanitize. Guest may request slot staff to sanitize their machine before they play or request a sanitize wipe to do it themselves.
Wear a mask. Face masks are required to be worn at all times inside Prairie Knights Casino. No one will be permitted without a mask.
Will my offers be waiting for me?
New offers are ready for you now that we have resumed operation of the casino. We will share the most up-to-date information on Facebook, via email and at right here on the website.
How do I get refunded for concert cancellations?
We have been doing our best to reschedule all postponed concerts and shows. Anyone holding tickets to a postponed performance can keep them for the rescheduled date. If you cannot attend the new date and purchased tickets via credit card, please call E-TIX at 1-800-514-3849 for a full refund. If you purchased your tickets with cash from the Prairie Knights Box Office, your refund can only be made at the Prairie Knights Box Office.
When will the busses start running again?
The restart date of our bus program is still being determined. We will share the most up-to-date information on Facebook, via email and right here on the website.